Fallback communication
Alternative channel and activation authority are reviewed independently.
Industry / Critical infrastructureIND-02 / SECURITAS EX VIGILANTIA
Make communication part of operational resilience.
Critical operators must remain able to act when primary identities, networks or channels become uncertain. Connect separates situation communication, access decisions and recovery in a reviewable way.
AVAILABILITY · INTEGRITY · RECOVERY
Critical infrastructure
For these roles
- Critical operators
- OT and IT security
- Emergency and crisis management
Expected outcomes
- Prepared incident communication
- Governed trust changes during compromise
- Documented return to normal operations
From event to reliable closure.
- 01
Determine operational impact
Service, location, dependencies and security boundary are classified first.
- 02
Bound the incident room
Only necessary roles gain access to confirmed situation information.
- 03
Connect field and control
Technical observations and operational decisions remain in one timeline.
- 04
Approve recovery
Return, remaining actions and ownership transfer are confirmed.
Controls that remain visible in operation.
Least privilege
Incident roles receive only the visibility required for their phase and task.
Recovery gate
Normal operations resume only after technical and organisational approval.
Evidence boundary
Claims, observations and confirmed states remain distinguishable.
Turn the concept into reviewable working state.
These artefacts are starting points for pilot and operations. They do not replace organisation-specific risk or legal review.
Communication dependency map
Identity, DNS, network, devices, key roles and fallback paths.
NIS2 control matrix
Communication-related measures, owners and reviewable evidence.
Recovery checklist
Trust, open actions, data reconciliation and approval before return.